Privacy Policy
NexaSouth AI
Last updated: 3 September 2026
1. Introduction
NexaSouth AI respects your privacy and is committed to protecting the personal information that you provide when using our website, purchasing our products or communicating with us.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, how it may be shared and the rights available to you.
This policy applies to the NexaSouth AI website and our digital products and services.
2. Responsible Party
The responsible party for personal information processed through this website is:
NexaSouth AI
Registration Number: 2026/170455/07
South Africa
Website: nexasouthai.com
3. Information We May Collect
Depending on how you interact with NexaSouth AI, we may collect information such as:
- Your name and surname.
- Your email address.
- Contact information you choose to provide.
- Billing and transaction information relating to purchases.
- Product purchase and download records.
- Information you provide when contacting us for support.
- Technical information such as IP address, browser type, device information and website activity.
- Information collected through cookies and similar technologies.
We only seek to collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by law.
4. How We Use Personal Information
We may use personal information to:
- Process and administer purchases.
- Deliver purchased digital products.
- Provide customer support.
- Respond to enquiries and requests.
- Maintain and improve our website and products.
- Maintain appropriate business, accounting and transaction records.
- Detect and prevent fraud, abuse or unauthorised activity.
- Understand how visitors use our website and improve the user experience.
- Send marketing communications where permitted by law and, where required, with your consent.
- Comply with legal and regulatory obligations.
5. Payments
Payments for NexaSouth AI products may be processed through third-party payment providers, including PayFast.
Payment providers may process payment and transaction information in accordance with their own privacy policies and terms.
NexaSouth AI does not intentionally store complete payment card numbers or card security information on its own systems.
Payment-related information may be retained as part of legitimate transaction, accounting, fraud-prevention or legal records.
6. Third-Party Service Providers
We may use trusted third-party providers to operate our website and deliver our products and services.
These may include payment processors, website hosting providers, digital-download systems, email providers, analytics services and other technology providers necessary to operate the business.
These providers may process personal information on our behalf or independently in accordance with their applicable terms and privacy policies.
7. Cookies & Analytics
Our website may use cookies and similar technologies to enable website functionality, understand website usage and improve our services.
Depending on the technologies implemented on the website, cookies may be used for essential functionality, analytics, preferences or marketing.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Direct Marketing
Where permitted by applicable law, NexaSouth AI may send information about products, services, offers or updates that may be relevant to you.
Where consent is required, we will obtain the appropriate consent before sending direct marketing communications.
You may request that we stop sending direct marketing communications at any time.
9. Protection of Personal Information
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Where a security incident involving personal information occurs, NexaSouth AI will respond in accordance with applicable legal requirements.
10. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling our contractual, accounting, legal and regulatory obligations.
Different types of information may be retained for different periods depending on the reason for which the information was collected and applicable legal requirements.
11. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally appropriate.
- Object to or restrict certain processing where applicable.
- Withdraw consent where processing is based on consent.
- Object to direct marketing.
- Lodge a complaint regarding the handling of your personal information.
Some requests may be subject to legal or regulatory limitations.
12. Third-Party Links
Our website may contain links to third-party websites, platforms or services.
NexaSouth AI is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party service you use.
13. Children’s Information
Our products and services are intended for businesses and adults. We do not knowingly seek to collect personal information from children through our website.
If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services or applicable legal requirements.
The latest version will be published on this page with the applicable update date.
15. Questions & Privacy Requests
If you have a question about this Privacy Policy or would like to exercise a privacy right, please contact NexaSouth AI using the contact details provided on our website.
NexaSouth AI
Registration Number: 2026/170455/07
South Africa
Website: nexasouthai.com